FMCSA’s Safety Measurement System calculates your Behavior Analysis and Safety Improvement Category (BASIC) scores from inspections, violations, and crashes over a rolling 24-month window. Once a score crosses the intervention threshold, FMCSA flags your carrier profile — and so does every load board, insurer, and freight broker that uses carrier vetting tools.
DL Manager tracks every BASIC category against FMCSA’s intervention thresholds for your carrier type (carrier, passenger, hazmat). You receive a monthly scorecard with trend lines for each category.
Every inspection and crash record in your SMS profile is reviewed for coding errors, jurisdiction discrepancies, and incorrect severity weights.
We prepare and submit documented challenge packages through the FMCSA DataQ system — including driver statements, dispatch logs, vehicle maintenance records, and officer report cross-checks.
We track every open challenge to resolution, escalate stalled cases, and confirm score recalculations in the SMS system after successful disputes.
Before filing, we project the expected BASIC score improvement from each successful challenge so you can prioritize the disputes with the highest impact.
1
Baseline Audit & Score Snapshot
We pull your full SMS profile, generate a BASIC score baseline across all 7 categories, identify your highest-risk violations, and flag every record eligible for DataQ challenge within the first 5 business days.
2
DataQ Challenge Campaign
We prepare and file challenge packages for every meritorious dispute. Challenges are tracked through FMCSA's system to final resolution. You receive status updates as decisions are issued.
3
Monthly BASIC Monitoring
After onboarding, your BASIC scores are checked every month after the monthly SMS update. If any score moves toward or crosses an intervention threshold, you receive a same-day alert with recommended corrective actions.
4
Improvement Roadmap Delivery
Beyond DataQ, we identify the specific driver behaviors, inspection patterns, and operational practices that are driving your scores — and provide a written improvement plan targeting the fastest BASIC reductions.
5
Insurance Impact Reporting
Quarterly, we provide a summary of how your BASIC scores compare against industry benchmarks — formatted as documentation you can share with your insurance carrier at renewal to demonstrate proactive safety management.
Baseline across all 7 BASICs with violation-level detail
Every meritorious violation disputed at no extra cost
Automated check after each monthly SMS recalculation
Immediate notification when any BASIC approaches intervention level
Targeted operational recommendations to reduce each elevated BASIC
Benchmarked against industry — shareable at renewal
Notification of any SMS designation change or new FMCSA inquiry
Help documenting non-preventable crash determinations for FMCSA review