Privacy Policy

Information We Collect

We may collect:

• Name
• Email address
• Phone number
• Company information
• Driver information
• Compliance records
• Website usage information
• IP addresses
• Communication history

How We Use Information

We use information to:

• Provide Services
• Communicate with users
• Process requests
• Improve website and platform performance
• Maintain compliance
• Deliver SMS and email communications with consent

Information Sharing

We do not sell personal information. We may share information with service providers, hosting providers, payment processors, communication vendors, and legal or regulatory authorities when required.

Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent information will not be shared with any third parties.

Data Protection

We implement reasonable safeguards including secure hosting, access controls, encryption where appropriate, and vendor security requirements.

Cookies

Our website may use cookies for analytics, functionality, and performance improvements. Users may disable cookies through browser settings.

Data Retention

We retain information only as long as necessary to provide Services, meet legal obligations, resolve disputes, and enforce agreements.

Policy Updates

This Privacy Policy may be updated periodically. Continued use of Services constitutes acceptance of updates.

Disclaimer

CDL Manager provides compliance consulting and educational information. Information provided through our website, consultations, reports, audits, training materials, or communications is for informational purposes only.

CDL Manager is not a law firm and does not provide legal advice. No attorney-client relationship is created.

Nothing contained within our Services guarantees:

• DOT audit success
• CSA score improvements
• Citation dismissal
• Regulatory outcomes
• Business performance improvements

Users should seek qualified legal counsel for legal matters.

Refund and Cancellation Policy

Consulting Services
Due to the professional nature of consulting services, fees for completed work are generally non-refundable.

Subscription Services
Subscription services may be canceled at any time. Cancellation stops future billing but does not automatically generate refunds for prior billing periods.

Refund Requests
Refund requests are reviewed on a case-by-case basis. Approved refunds may be issued as account credits, partial refunds, or full refunds when appropriate.

Chargeback Policy
Users agree to contact CDL Manager before initiating a chargeback or payment dispute. Failure to do so may result in account suspension.

SMS and Email Communications Consent

By providing your phone number or email address, you consent to receive text messages and communications from CDL Manager regarding:

• Compliance alerts
• Expiration reminders
• Account notifications
• Safety alerts
• Platform updates
• Customer support
• Marketing communications where permitted by law

By providing your phone number, you agree to receive recurring automated text messages from CDL Manager at the number provided. Consent is not a condition of purchase. Message & data rates may apply. Message frequency varies. Reply HELP for help. Reply STOP to cancel.

SMS Data Collection

We may collect phone numbers, message logs, opt-in status, opt-out status, and communication preferences. This information is used solely for communication purposes.

Opt-In Disclosure

By submitting your phone number on any form on our website, you are agreeing to receive text messages from CDL Manager. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. Reply STOP to opt out. See our Privacy Policy for additional details.

SMS Consent

Consent is voluntary. Consent is not a condition of purchasing services or receiving any service.

Message Frequency

Message frequency varies based on account activity and service usage.

Message and Data Rates

Message and data rates may apply.

Opt-Out

To stop SMS messages, reply STOP. You will receive a one-time confirmation message and no further SMS messages will be sent. To stop marketing emails, use the unsubscribe link included in the email.

Help

Reply HELP for help. For additional assistance, contact:

• Phone: 866-529-2235
• Email: support@cdlmanager.com

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

SMS Compliance Summary

By opting into SMS communications from CDL Manager:

• Consent is voluntary
• Consent is not required for purchase
• Message frequency varies
• Message and data rates may apply
• Reply STOP to unsubscribe
• Reply HELP for assistance
• Carriers are not liable for delayed or undelivered messages

Contact Information

CDL Manager
900 Technology Way, Suite 301
Libertyville, Illinois 60048
Phone: 866-529-2235
Email: support@cdlmanager.com
Website: https://cdlmanager.com